Harrington's standard payment terms are net 30 days. We do not allow discount on freight. Accounts over 45 days of invoice date will be placed on hold until past dues are cleared with the credit department.
Prices are effective on the specific date of the current price list. Orders received on or after that effective date will be billed at the effective price. Deferred orders will be billed at the effective price of the specified shipping date. We will not allow nor give to our customers any rebates or refunds on their stock due to price declines. We do not ship any material on consignment.
Shipments are made F.O.B. Manheim, PA or regional warehouse. Any claim for shortage or damage is the responsibility of the customer and/or of the carrier. Freight is allowed on shipments weighing 500# and over to a single destination within the borders of the continental U.S.A., excluding Alaska. Jib Crane, Gantries, Wire Rope Hoists (RHN, RHA and RH) orders are excluded from 500# freight allowance. Net weight (lbs) shown in Consumer Hoist price list is product ONLY and does not include packaging. Shipments will be made via least expensive way for all products. Add-to orders for freight allowed status are not acceptable against orders already in process or shipped. For orders less than 500#, freight will be collect to destination unless otherwise specified. If express / expedited transportation is requested and the shipment totals 500# or more, the customer pays the difference between actual charges and the preferred common carrier amount allowed by Harrington.
Returned Goods Policy
To receive a credit or exchange for goods returned, the following requirements apply:
- Returns must be current models of our catalog items.
- Written authorization to return materials must be obtained from Customer Service before shipment and must be accompanied by a return goods authorization number, or the return will not be accepted.
- Transportation charges must be prepaid on returned goods.
- Requests to return must be made within one year of invoice date.
- Restocking charge for hoist and crane products - 15%. Restocking charge for mechanical parts & hand chain - 20% Restocking charge for electrical parts & load chain - 40%
Minimum order is $15.00 net per invoice.
Cancellation / restock charges may apply. Contact Customer Service for details.
Orders are subject to the approval of the Credit Department. Harrington will review disputed portions of invoices and/or payments only if we are notified and receive the necessary documentation within 30 days of invoice date. Products which may prove to be defective in material or workmanship will be repaired or replaced, F.O.B. shipping point at no charge. No warranty claim will be honored without a valid proof of purchase. All shipments made into the state of California require a California Resale Certificate.
Same Day - Rush Shipments - Parts
We request your cooperation to enter this type of order by 1:00 pm EST to allow us proper time to process your order.
All images, data, software, drawings, plans, files, trademarks, service marks, catalogs or catalog extractions are the exclusive property of Harrington Hoists, Inc. and are supplied by Harrington as a public service for use as part of this web page. Documents, files and information are prepared and presented in good faith and believed to be correct. At our discretion, Harrington reserves the right to terminate or modify this authorization, our logos, name, links or other materials provided by us. All materials presented by Harrington on our web site are subject to change, updating or revision without notice. Literature, manuals and other documents are protected by U.S. Copyright law.
Any links from your site to our site or to other sites on the Internet, and any description of other products or services, does not imply that Harrington Hoists, Inc. endorses or is responsible for those sites, products, services or information therein. Likewise, Harrington is not responsible for changes or alterations made by third parties or members of your firm to items set forth and authorized by Harrington in the preceding paragraph.
In addition to the disclaimers set forth in this authorization, the purchase, rental or use of a Harrington product or other merchandise manufactured or sold by Harrington Hoists, Inc. is subject to Harrington Hoists, Inc. Warranty, which is shown in our general literature or may be requested in writing to: Harrington Hoists, Inc., 401 West End Avenue, Manheim, PA 17545.
Thank you for your interest in Harrington Hoists, Inc. and for promoting our products. We look forward to being able to use the vast possibilities of the web to improve our ability to supply you with timely information.